Nonviolent communication is about communicating with one's counterpart at eye level. This means, for example:

• To address a situation without reproach.
• To show understanding for the other person, even if one has a different opinion.
• Hearing criticism and reproaches without taking them personally.
• To stand up for one's own concerns without wanting to be right.
• Clearly and convincingly formulate your own goals and values.

Non-violent communication is more an inner attitude than a communication technique.
A fundamental assumption is that every person acts to meet his own needs and not against others. This, together with the responsibility for myself, which I also admit to my counterpart for himself, leads to a wealth of alternative courses of action that can take into account the needs of all participants equally.